At Daylitted, we want you to shop with confidence. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

• Items may be returned within 7 days of delivery.

• Products must be unused, unwritten-on, and in their original condition, with packaging intact.

• Books must not show signs of use, markings, or damage.

• Accessories and stationery items must be unused and in resalable condition.

Non-Returnable Items

• Items that have been used, written in, damaged, or altered after delivery.

• Items purchased on clearance or special promotions, unless received in a defective condition.

• Digital products, if any, once accessed or downloaded.

Damaged or Incorrect Items

If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund at no extra cost.

Refund Process

• Once your return is received and inspected, you will be notified of the approval status.

• Approved refunds will be processed within 5–10 business days to your original payment method.

• Shipping fees are non-refundable, except in cases of damaged or incorrect items.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error.

• We recommend using a trackable shipping service, as Daylitted is not responsible for items lost during return transit.